Contact information

Contact Information

Last Updated: [Date]

At Wallora, we are committed to providing exceptional customer service. If you have any questions about your order, products, shipping, returns, or any other matter, our support team is here to assist you.

Customer Support

For all customer service inquiries, please contact us using the following email address:

Email: support@wallora-decor.com

We strive to respond to every inquiry as quickly as possible.

Business Hours

Our Customer Support team is available during the following business hours:

Monday – Friday
9:00 AM – 6:00 PM

Support is unavailable on weekends and public holidays. Messages received outside business hours will be answered on the next business day.

Response Time

Our goal is to respond to all customer inquiries within 24–48 business hours.

Response times may vary during holidays, promotional events, or periods of high inquiry volume.

Order Assistance

To help us process your request efficiently, please include the following information when contacting us about an order:

  • Full Name

  • Order Number

  • Email Address used for the purchase

  • Description of your inquiry

Providing complete information helps us resolve your request more quickly.

We Can Help With

Our support team can assist you with:

  • Order status and updates

  • Shipping and delivery questions

  • Tracking information

  • Returns and refunds

  • Exchanges

  • Damaged or defective products

  • Payment issues

  • Product information

  • Website technical support

  • Account-related inquiries

  • General customer service

Privacy Requests

If you have questions regarding your personal information or would like to exercise your privacy rights, please contact us at:

Email: support@wallora-decor.com

We will process privacy-related requests in accordance with applicable privacy laws and regulations.

Business & Partnership Inquiries

For partnership opportunities, media inquiries, supplier requests, or other business-related matters, please contact:

Email: support@wallora-decor.com

Please include the subject of your inquiry to help us direct your message to the appropriate department.

Legal Correspondence

If you need to send legal notices or official correspondence, please use the following information:

Wallora

Registered Address:
[2661 Shinoak Dr; Orlando, FL 32837-5355]

Business Registration Number:
[756-94-5456]

Email: support@wallora-decor.com

Our Commitment

At Wallora, customer satisfaction is one of our highest priorities. We are committed to providing prompt, professional, and courteous support to ensure you have the best possible shopping experience.

Thank you for choosing Wallora. We appreciate your trust and look forward to assisting you whenever you need us.