FAQ

Frequently Asked Questions

How long does shipping take?

Orders are processed within 1–3 business days and delivered within 7–15 business days across the United States. You'll receive a tracking number by email once your order ships.

How much does shipping cost?

Shipping is free on every order.

How do I track my order?

Visit our Track Your Order page and enter the tracking number from your shipping confirmation email.

What is your return policy?

We offer 30-day returns on unused items in original packaging. See our Refund Policy for details.

Are colors accurate to the photos?

We photograph every piece as accurately as possible, though screens vary. If a color isn't what you expected, our 30-day guarantee has you covered.

My item arrived damaged. What do I do?

Email support@wallora-decor.com within 7 days with photos and we'll arrange a free replacement or refund.