Privacy policy

Privacy Policy

Last Updated: [Date]

At Wallora, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit our website or make a purchase.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect several types of information to provide and improve our services.

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

  • Full name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

  • Payment information (processed securely by third-party payment providers)

  • Order history

Device Information

When you browse our website, we may automatically collect information such as:

  • IP address

  • Browser type

  • Operating system

  • Device identifiers

  • Time zone

  • Pages visited

  • Referral URLs

  • Website activity and browsing behavior

How We Use Your Information

We use your information to:

  • Process and fulfill your orders.

  • Verify payments.

  • Provide customer support.

  • Respond to inquiries.

  • Send order confirmations and shipping updates.

  • Improve our website, products, and services.

  • Detect and prevent fraud.

  • Personalize your shopping experience.

  • Send promotional emails where permitted by applicable law.

Cookies and Tracking Technologies

Wallora uses cookies and similar technologies to improve your browsing experience.

These technologies help us:

  • Remember your preferences.

  • Keep products in your shopping cart.

  • Analyze website traffic.

  • Improve website functionality.

  • Measure marketing effectiveness.

  • Personalize advertisements and content.

You can disable cookies through your browser settings; however, some website features may not function properly.

Sharing Your Information

We only share your personal information when necessary to operate our business.

Trusted third parties may include:

  • Payment processors.

  • Shipping carriers.

  • Website hosting providers.

  • Analytics providers.

  • Marketing service providers.

  • Fraud prevention partners.

We may also disclose your information when required by law or to protect our legal rights.

Wallora does not sell your personal information.

Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Although we use industry-standard security measures, no method of electronic storage or internet transmission can be guaranteed to be completely secure.

Data Retention

We retain your personal information only for as long as necessary to:

  • Complete transactions.

  • Maintain business records.

  • Comply with legal obligations.

  • Resolve disputes.

  • Enforce our agreements.

When your information is no longer required, it is securely deleted or anonymized where appropriate.

Your Privacy Rights

Depending on your country or region, you may have the right to:

  • Access your personal information.

  • Correct inaccurate information.

  • Request deletion of your personal data.

  • Restrict or object to certain processing activities.

  • Withdraw consent where applicable.

  • Request a copy of the personal information we maintain about you.

To exercise these rights, please contact us using the information below.

Third-Party Websites

Our website may contain links to third-party websites.

Wallora is not responsible for the privacy practices, security, or content of external websites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our website is not intended for individuals under the age of 13.

We do not knowingly collect personal information from children.

If we become aware that such information has been collected, we will promptly delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Any updates will become effective immediately upon publication on this page.

The "Last Updated" date at the top of this policy will indicate when changes were made.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Wallora

Email: support@wallora-decor.com